SHIPPING & RETURNS

 

Shipping Domestic

It can take from 7 - 14 days to have your earrings made and then sent off.  You will receive an email when your earrings are ready for dispatch then they should arrive within 2-5 working days. It is $4.50 to send your parcel with tracking. 

Shipping International

It can take from 7 - 14 days to have your earrings made and then sent off.  You will receive an email when your earrings are ready for dispatch then they should arrive within 3-10 working days.

AUSTRALIA - $8.00 without tracking, $30 with tracking.

USA & UNITED KINGDOM - $15.00 without tracking, $50 with tracking.

 

Returns

Due to the nature of handmade goods you'll find beautiful imperfections on each and every piece. These little phalanges work their hardest to produce the highest quality earrings having in mind the amazing nature of every pair taking their own shape and character. However, if you are unhappy with the quality for any reason please contact me at hello.arowm@gmail.com and I will be more than happy to find a solution for you. 

If your earrings happen to take a few hits while they're on their way to your door step, a refund or exchange will be arranged. Please contact me at tiff@arowm.com.

Please be aware that your earrings are delicate. I recommend you don't dance too hard or hug too tight while wearing them. As they are breakable goods, look after them and make sure you speak lovely words to them and kiss them goodnight. They like to be loved. 

They'll take care of you, so remember to take good care of them.